YOUR BACKSTRONG PRE-ORDER IS:
ON THE WATER
(final destination is the Port of Oakland by way of Los Angeles)
Once you’ve made a commitment to movement and a healthier lifestyle, it can be difficult to sit still!
We’re working to get your BackStrong to you as soon as possible.
In the meantime, this tracker will let you see where your chair is so you know when to expect it.
(TRACKING UPDATED: 02/17/2021)
THE DELIVERY PROCESS EXPLAINED
Processing
We’ve received your order and are reaching out to our manufacturers to produce or prepare to ship.
On The Water
Your BackStrong is cradled safely on a shipping container, sailing toward its new home.
At Port
Your BackStrong has arrived at port. It is either waiting in anchorage outside the port, waiting on an appointment to get off the boat and/or waiting on a terminal appointment to get out of the port.
In Transit to the ALL33 Warehouse
Your BackStrong is making its way to our warehouse.
Processing at Warehouse
Your BackStrong has arrived at our warehouse, where it needs to be inventoried.
Shipping From Our Warehouse (1-3 Business Days)
The warehouse team is working their magic; pulling your chair, printing the shipping label and coordinating pickup by a courier.
It's On Its Way to You!
The home stretch. We’ve emailed you your tracking number and your BackStrong will be at your door within the week.