ALL33.com purchases of new merchandise come with the reassurance of a 60-day money back guarantee unless otherwise noted at the time of purchase. Please note this does not apply to Refurbished items because they are non-refundable.
If you are not satisfied, you may return the item within 60 days of purchase for a full refund of the purchase price. You’ll be responsible for return shipping costs.
Due to the unique functionality of the SIM (Sit-In-Motion Technology), we request that you keep and use your chair for at least 10 days to allow your body to properly adjust to your ALL33 Backstrong C1.
If you still wish to request a return after 10 days, please call ALL33 Customer Service at (855) 223-6010 or send an email to firstname.lastname@example.org
One of our Customer Care representatives will walk you through all the features and adjustments to ensure you are experiencing all that ALL33 has to offer.
In the event that a return is required, ALL33 will send you instructions to pack up your chair and return it back to us.
All purchases of new chairs are eligible for an exchange within that same 60-day time frame. Customers are to pay shipping costs for returns in the case of an exchange.
The item must be returned in like new condition, with all paperwork, parts, and accessories to ensure full credit minus the return shipping charge.
Please call (855) 223-6010 or email email@example.com for a return authorization and shipping instructions.
Return Policy for Dr. Colonello’s SOOTHE & MOVE Cream
Every ALL33.com purchase comes with the reassurance of a 60-day money back guarantee unless otherwise noted at the time of purchase.
For auto-ship please cancel at least 7 days before your next shipment to avoid being charged.
To return the SOOTHE & MOVE Cream, please call ALL33 Customer Service at (855) 223-6010 or send an email to firstname.lastname@example.org.