Limited Warranty: all33 seating products are warranted against defects in material and workmanship while owned by the “Original Purchaser” by all33.
The term “Original Purchaser” is deﬁned as that party or entity which purchases all33 furniture from an authorized all33 retailer as shown by the original sales receipt.
This warranty does not apply to “as is” or previously owned seating products.
all33 warrants its products to be free from defects in materials and workmanship (normal wear and tear, fading and stretching excepted), for five years from the date of purchase, except as provided below under the limited warranty.
The exceptions or exclusions to this warranty are as follows:
- Upholstery material and foam cushion material is warranted against defects in material and workmanship for a period of one year, beginning on the date of purchase as shown on the original sales receipt.
- Any warranty claim that is submitted after the limited warranty period, or without proper proof of purchase will not include the cost of parts or delivery.
- This warranty shall not apply to the all33 products which have been subjected to misuse, neglect, alteration, modiﬁcation, or attachments, either caused by the original purchaser, shipping, storage, accident, ﬁre, ﬂood, or acts of God.
In the event of a defect in material or workmanship covered by this warranty, all33 will repair or replace, at their discretion, without charge the warranted furniture within a reasonable amount of time.
We reserve the right to require damaged parts to be returned to us upon request.
Natural markings such as scars, brands, grain variations, wrinkles, color variations, etc. will be considered normal characteristics and not construed as defects.
We cannot warrant leather against scratching or scufﬁng, as all leather is subject to blemishes with use.
For claims or questions concerning this warranty, please contact all33 Customer Service department on the web at www.all33.com.
Be prepared to provide your name, address, daytime phone number, the model and purchase order number of the product, date of purchase, and the store where it was purchased.
all33 requires that the original sales receipt be submitted with all requests to conﬁrm that you are the original purchaser according to our written warranty.
This warranty gives you speciﬁc rights, and you may also have other rights, which vary from state to state.
All warranties are limited to the original purchaser for normal use which is deﬁned as a standard workweek of forty hours by a person weighing less than 275lbs (125kg).